Donley Ford of Shelby at 249 Mansfield Avenue, Shelby, Ohio.

I just wanna put out there by far the best dealership experience , nothing hidden ,fast and efficient . I got what I asked for so Thank you Jake Reichle very much by selling me a Jeep Cherokee today!!! , I recommend this dealership to anyone all around Awesome customer service,thank you Donley Ford of Shelby and Brian Lewis for all your help , I will be a returning customer!

If I could go negative I would. The finance adviser tried several times to change the rates of the car after settling on a price. The gentleman was incredibly rude, we counted 9 lies within a hour, numbers randomly kept being several hundred dollars off a month. Wouldn't show us any information from the "loans". Accidentally gave us the papers showing the real numbers on the numbers and basically lied time and time again. I will recommend to any of my million fans that no one ever shop here as well as posting a full review on Bloomberg's car review website in the morning. Extremely unprofessional, I'll make sure to purchase a car from a different Ford dealership.